Terms of delivery & returns

Terms of delivery

– Estimed time of delivery: 4-7 working days,
– Packages are generally dispatched within 2 days after receipt of payment,
– Client will be notified about shipping date from our warehouse in USA,
– Carrier will discuss with client a delivery date. NOTE: shipping company does not have to agree with delivery day, that client will indicate (like evening hours or weekend – this might be connected with additional costs),
– Carrier’s car will be equipped with a lift to unload products,
– During reception of products, there should be at least one adult person on buyer’s side,
– Delivery does not include carrying products inside any room/garage/household,
– Access to delivery place and road should be proper to drive without any problems.

Terms of returns

DAMAGED OR NOT CONSISTENT ORDER

If after receiving ordered products, within 7 days you will contact with TYTAX INTERNATIONAL LLC, and we will state, that products are damaged and/or are not consistent with your order, TYTAX INTERNATIONAL LLC commits to return the client’s money (in case of returning the products by client) or replacements of damaged products. In case of return, products must not be used and are ought to be returned in original packaging or inside prepared wooden crate.

IF PRODUCT DO NOT MEET CLIENT’S EXPECTATIONS

If within 14 days after receiving ordered products, you will contact with TYTAX INTERNATIONAL LLC, who would state, that delivered products do not meet your expectations. Products must not be used and are ought to be returned in original packaging or inside prepared wooden crate.

All costs of returning and any damage that occurs during time of returning is on CLIENT’S SIDE. The address, where goods should be returned:

SSMG Warehousing & Distribution, LLC
1000 Southern Patio Pkwy, Rowesville, SC 29133
USA
Ph. +1 803-535-2058

IF CLIENT WISHES TO RETURN PRODUCTS ON ONE’S OWN

If client wishes to organize own transport, TYTAX INTERNATIONAL LLC should be informed about carrier and shipping number – to be able to track the goods via the Internet. Client is obliged to organize transport to our warehouse and cover its costs.

After returning, goods are examined in terms of being compatible with the order and/or being damaged. If everything is checked, it takes around 7 days (since the day of return of the goods) to return money to client. If client wishes to return products in non-original packaging, every part should be examined carefully (e.g. for scratches) and properly secured against damage (e.g. with bubble wrap).

WE CARE ABOUT TRANSACTION SAFETY

WE CARE ABOUT TRANSACTION SAFETY

TO DELIVER YOU THE BEST PRODUCT!

Warranty conditions

Read about warranty conditions for TYTAX® Gyms.
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Delivery conditions

We deliver TYTAX® gym equipment to any place in the world. Learn about our delivery conditions.
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Bulletproof TYTAX® crate

We deliver TYTAX® gym equipment inside specifically designed crates with bulletproof construction. Thanks to that, we are able to deliver our machines intact everywhere.
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TYTAX International LLC
48 Wall Street 11th Floor
New York, NY 10005
United States of America
TYTAX Australia Pty Ltd
Suite 21 Level 2/78 Spring St
Bondi Junction NSW 1355
Australia
TYTAX GmbH
Zeppelinstrasse 5
68782 Brühl (Baden)
Germany
TYTAX Россия
Москва, Ряжская улица, 13 к1.
Российская Федерация
TYTAX India
Energiek Fitness
6/20, Dr. Radhakrishnan Nagar 1st Main road,
Abdullah street Extn., Choolaimedu,
600094 Chennai, Tamilnadu, India
UK (sales representative)
Pavel Sokolov
49 Cleveland Gardens,
London NW2 1EA, England
France (sales representative)
Clément Boilletot
23 Rue du Wasen,
68480 Durlinsdorf, France
Taiwan (sales representative)
Tsai Zseng
1F., No.35, Nanshi, Jinshan Dist.,
New Taipei City 208, Taiwan
TYTAX FACTORY S.C.
Wojska Polskiego 31
89-632 Brusy
Polska
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